SERVICES
Business Impact and Risk Assessment
Analyze the risks facing your organization and the potential impact on business operations. Supplement this information with data on critical business processes to determine recovery requirements in terms of recovery time objective (RTO), recovery point objective (RPO), technical dependencies, and key resources, including staff.
Infrastructure Assessment
Review existing technology and facilities to determine recovery potential. Review existing technology and facilities infrastructure to determine recovery capabilities and identify issues that will impact the ability to implement recovery plans.
BC Strategy Definition
Define a strategy that meets your recovery requirements, your infrastructure, and your budget. Identify strategic recovery requirements and priorities. Compare requirements with existing recovery capabilities. Recommend and document BC/DR solutions using accepted ‘best practices’ to mitigate risks, address recovery gaps, meet recovery requirements, and meet cost objectives. Review proposed solutions with client management and modify approach as needed. Provide a roadmap of projects and tasks to implement recommendations and avoid common planning pitfalls.
BC Program Development
Implement a program approach to managing your recovery capabilities. Assist your organization in structuring existing staff and resources to support your chosen strategy and manage business continuity as an on-going program that integrates with existing operations and continually provides the level of recovery needed even as the business and technology change.Provide clients and stakeholders with overviews of your program for marketing and relationship purposes.
Recovery Plan Development
Write straight-forward recovery plans for your staff to follow. Define and document recovery plans to support the recommended strategy, focusing on technology/application recovery, workplace recovery, and incident management. The primary deliverables are detailed and actionable plan documents that can be quickly and easily followed during a continuity event to provide the needed recovery.
Resource Deployment
Position critical resources to support your recovery strategy. Identify facilities, hardware, and software as well as services needed to support recovery strategy and plans. Work with internal groups to specify and acquire resources and arrange for on-going budgetary coverage. Manage deployment of acquired resources and services and their integration into normal operations.
Recovery Plan Testing
Improve your plans through testing. Plan and manage tests of the recovery plans to verify accuracy, workability, and completeness and to validate ability of recovery teams to execute plans. Record test results and manage post-test follow-ups and plan updates.
Training and Readiness
Ensure that your organization is ready to act. Develop and deliver training to client staff in the preparation and execution of recovery plans. Identify ways to increase readiness of the organization to response to crises. Promote general awareness of the continuity program to all employees.
Capabilities Assessment
Review your organization’s current recovery capabilities to identify areas for improvement. Conduct a thorough examination of your organization’s deployed capabilities in terms of resources in place, plans developed, tests conducted, and active program management practices. This assessment is performed with a focus on DR (IT recovery) and produces a scored summary of your overall program.